SEO report of la-customerexperience.com
Customer Experience | Conseil et formation en service client
www.la-customerexperience.com/
Notre métier ? Le conseil et la formation pour développer la qualité du service client à destination des entreprises de toutes tailles et de tous secteurs.
Tasks
- Select one version of your site as main and make a redirect from other versions to that one.
- Avoid using deprecated HTML tags.
SEO
URL
Domain : www.la-customerexperience.com/
Character length : 30
Title
Customer Experience | Conseil et formation en service client
Description
Notre métier ? Le conseil et la formation pour développer la qualité du service client à destination des entreprises de toutes tailles et de tous secteurs.
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol
Good! The OG (Open Graph) protocol is set on this website.
locale: fr_FR
type: website
title: Customer Experience | Conseil et formation en service client
description: Notre métier ? Le conseil et la formation pour développer la qualité du service client à destination des entreprises de toutes tailles et de tous secteurs.
url: https://www.la-customerexperience.com/
site_name: Customer Experience
image: https://www.la-customerexperience.com/wp-content/uploads/2015/09/logo-luxury-attitude.jpg
Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://la-customerexperience.com/robots.txt
https://la-customerexperience.com/robots.txt
| User-agent | Disallowed for the search engines |
|---|---|
| * |
|
Social
Social Engagement
No info found.
Content
Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”fr”.
Title
Customer Experience | Conseil et formation en service client
Character length : 60
Good! The title’s length is between 10 and 70 characters.
Character length : 60
Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 12%
Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Headings
| H1 | H2 | H3 | H4 | H5 | H6 |
|---|---|---|---|---|---|
| 0 | 1 | 4 | 0 | 3 | 1 |
Heading structure in the source code
- <H6> « Dépasser la simple satisfaction pour atteindre l’enchantement »
- <H5> Née de l’expérience et de la renommée de Luxury Attitude auprès des hôtels de luxe, Customer Experience est une société de conseil et de formation, dont la vocation est de replacer l’humain au cœur des priorités de l’entreprise.
- <H3> Créer une empreinte émotionnelle
- <H3> MAXIMES DE SOPHIE
- <H5> Recevez chaque mois, en avant-première, ces dessins empreints d’humour, qui dévoilent les clés d’un service d’excellence.
- <H3> LE LIVRE
- <H5> Les fondateurs de Customer Experience offrent, au moyen d’exemples concrets, un regard unique sur le monde du service.
- <H3> MAGAZINE Service & Excellence
- <H2> Luxury Attitude
Word cloud
- service18
- client13
- customer9
- experience9
- clients6
- magazine5
- sophie5
- expérience5
- d’un5
- luxe4
- formation4
- maximes4
- aujourd’hui4
- attitude4
- excellence4
- satisfaction3
- luxury3
- d’une3
- l’ensemble3
- hôtels3
- équipes3
- relation3
- différence3
- faire3
- l’expérience3
- grandes3
- émotionnelle3
- l’enchantement3
- mars3
- qualité3
- merlin2
- légales2
- mentions2
- passer2
- performance2
- politique2
- vocation2
- beaux2
- place2
- maisons2
- mise2
- leroy2
- création2
- mai2
- actualités2
- tui2
- hsbc2
- style2
- france2
- air2
- cours2
- d’excellence2
- simple2
- livre2
- atteindre2
- gestion2
- nouvelle2
- collaborateurs2
- clés2
- dépasser2
Keyword matrix
| word | title | descriptions | heading |
|---|---|---|---|
| service | |||
| client | |||
| customer | |||
| experience | |||
| clients | |||
| magazine |
Two Word cloud
- service excellence3
- grandes maisons2
- d’un service2
- service d’excellence2
- service dans2
- mentions légales2
Three Word cloud
- simple satisfaction pour2
- magazine service excellence2
404 Page
The website has no standard 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 19 images on this web page.
Alternate attributes for the following 15 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Alternate attributes for the following 15 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
- https://www.la-customerexperience.com/.. /logo-krys-60x60.png
- https://www.la-customerexperience.com/.. /logo-air-france-60x60.png
- https://www.la-customerexperience.com/.. /logo-thalys-60x60.png
- https://www.la-customerexperience.com/.. /logo-hsbc-60x60.png
- https://www.la-customerexperience.com/.. /TUI-60x60.jpg (1 occurrences)
- https://www.la-customerexperience.com/.. /logo-leroy-merlin-60x60.jpg (1 occurrences)
- https://www.la-customerexperience.com/.. /logo-credit-agricole-60x60.jpg
- https://www.la-customerexperience.com/.. /logo-carrefour-60x60.jpg
- https://www.la-customerexperience.com/.. /academie-GQ.jpg
- https://www.la-customerexperience.com/.. /maximes-footer.png
Technologies
Mobile optimization
This website is optimal for mobile devices!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Error! The web address is accessible with and without www!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.
Speed test
Server response time
The server response time is fast enough.
Loading time
1,831 ms
Table layout
Good! No nested tables found.
Number of HTTP resources
58
Number of source domains
6
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
List of render blocking javascript files
- https://www.la-customerexperience.com/.. /437158b578a3eeaf13a5131d94fa1b34.js
- https://www.la-customerexperience.com/.. /e4e6cbb4ee2d0b1dda046bc986072dbd.js
- https://www.la-customerexperience.com/.. /0ad2d13c9982facfe279e1e68e243feb.js
- https://www.la-customerexperience.com/.. /243c704c0f7891c597a7166cdd537e69.js
- https://www.la-customerexperience.com/.. /20a5f492bcd30e882004f34617de247b.js
- https://fonts.googleapis.com/css?family=Open+Sans%3A300%2C400%7CComfo...
- https://www.la-customerexperience.com/.. /996517191ecc810c1e26e5b0847533d0.css
- https://www.la-customerexperience.com/.. /fontello.css
- https://www.la-customerexperience.com/.. /Defaults.css
- https://www.la-customerexperience.com/.. /main-203e5fa7f2.css
- https://www.la-customerexperience.com/.. /custom-9d784c5ad7.css
- https://www.la-customerexperience.com/.. /media-322e9147e8.css
- https://www.la-customerexperience.com/.. /style.css
Speed test – Javascript
Javascript
Good! Just a few javascript files are detected on the website.
- https://www.la-customerexperience.com/wp-content/cache/min/1/b832da1a28d92bdd64fe7a21c2ccc477.js
- https://www.la-customerexperience.com/wp-content/cache/min/1/f61cded80046183a8f284af89cb1a8aa.js
- https://www.la-customerexperience.com/wp-content/cache/min/1/4517db79ece0832a18f6df3bb855f13c.js
- https://www.la-customerexperience.com/wp-content/cache/min/1/8349f2f4c2c4072bbd50bf013cf8b0dc.js
- https://www.la-customerexperience.com/wp-content/cache/min/1/31e10af5fdb7a26284a575f31cbf518d.js
File size of all javascript files combined
931.21KB
Javascript minifying
Great! The Javascript files are minified.
Speed test – CSS
CSS
Error! Too many CSS files detected that slows down the page load.
- https://www.la-customerexperience.com/wp-content/cache/min/1/a1d31fcf334ed0925ac3437f1796085a.css
- https://www.la-customerexperience.com/wp-content/cache/min/1/afcd1bc75891314ccba73493521d66d0.css
- https://www.la-customerexperience.com/wp-content/cache/min/1/d127faaf16074781a233ac8132fd7d20.css
- https://www.la-customerexperience.com/wp-content/uploads/wp-less/dt-the7/css/main-203e5fa7f2.css
- https://www.la-customerexperience.com/wp-content/uploads/wp-less/dt-the7/css/custom-9d784c5ad7.css
- https://www.la-customerexperience.com/wp-content/uploads/wp-less/dt-the7/css/media-322e9147e8.css
- https://www.la-customerexperience.com/wp-content/themes/dt-the7-child/style.css
File size of all css files combined
2.01MB
CSS minifying
You can save 768B (31% compression) on the analysed URL by minifying the CSS files.
- By minifying https://www.la-customerexperience.com/.. /style.css you can save 768B (31% compression rate)
Speed test – Compression
Uncompressed size of the of the HTML
58.13KB
Gzip compression
Your site uses compression.
Speed test – Browser cache
Number of static resources (image, JS, CSS)
47
Browser cache
The browser cache is not set correctly for all elements.
| URL | Duration |
|---|---|
| https://www.googletagmanager.com/gtm.js?id=GTM-5XBJMJ | 15 minutes |
| https://www.google-analytics.com/analytics.js | 2 hours |
Speed test – Images
File size of all images combined
322.25KB
Image optimisation
You can save 114.1KB (45% compression) by optimising the images below:
- By lossless compressing the https://www.la-customerexperience.com/.. /smiling-man2.jpg you can save 79.3KB (56%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /conseil2-320x200.jpg you can save 7.7KB (37%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /academie-GQ.jpg you can save 6.6KB (26%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /smiling-man2-320x200.jpg you can save 5.1KB (35%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /customer-experience2-320x200.jpg you can save 4.3KB (32%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /stripe.jpg you can save 3.9KB (18%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /dummy.png you can save 2.4KB (73%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /logo-carrefour-60x60.jpg you can save 2.1KB (49%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /logo-leroy-merlin-60x60.jpg you can save 1.2KB (40%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /logo_footer.png you can save 882B (66%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /logo-credit-agricole-e1496049845331-60x6... you can save 414B (19%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /logo-air-france-60x60.png you can save 133B (11%) data.
- By lossless compressing the https://www.la-customerexperience.com/.. /logo-krys-60x60.png you can save 132B (11%) data.
Links
We found a total of 45 different links.
Internal links: 33
External links: 12
Internal links: 33
External links: 12
External links:
Internal links:
Website security
IP
213.218.150.216
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Warning! The website contains at least one unencrypted email address.
Sites on same ip
Icons
Favicon
Good! The website uses favicon.
Order of Heading elements on mobile by position
- H6 : « Dépasser la simple satisfaction pour atteindre l’enchantement », ( 263.96875px from top )
- H5 : Née de l’expérience et de la renommée de Luxury Attitude auprès des hôtels de luxe, Customer Experience est une société de conseil et de formation, dont la vocation est de replacer l’humain au cœur des priorités de l’entreprise., ( 407.96875px from top )
- H3 : Créer une empreinte émotionnelle, ( 937.96875px from top )
Typos
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